After ordering an activity, please proactively join the official LINE account: @ndn7492h and provide your order number. Our customer service will provide you with pre-event notifications. Failure to join and inform us may result in delays in receiving subsequent activity-related information.
Please ensure that the contact information provided (phone number/email address, etc.) is correct. For customers who do not proactively join, we will notify them to join the official LINE account via phone call. If incorrect contact information leads to failure in reaching you, refunds cannot be processed.